Direct Merchants Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Direct Merchants account.

Direct Merchants Login

You can login to Direct Merchants online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Direct Merchants's Login page (see below).

If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

Direct Merchants Bill Payment

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Direct Merchants's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

Online: Log in to your account and pay online at

By mail: You can mail your check to Capital One Card Service P.O Boc 80026 Salinas, Ca 93912. Before sending the payment you should call the customer service number 866-535-2964 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is 866-535-2964.

In Person: Pay at any of the nationwide customer service centers.

Direct Merchants Customer Support

Average Waiting time: 9 minutes.

Below you can find best ways to contact Direct Merchants support according to 32671 PaymentInformation users.

Phone Numbers
  • 866-535-2964 (Contact)
  • (866) 535-2964 (Support)
  • Capital One Card Service P.O Boc 80026 Salinas, Ca 93912 (Headquarters)

Direct Merchants Opening Hours

Monday 10:00 AM to 6:00 PM
Tuesday 10:00 AM to 6:00 PM
Wednesday 10:00 AM to 6:00 PM
Thursday 10:00 AM to 6:00 PM
Friday 10:00 AM to 6:00 PM
Saturday 10:00 AM to 1:00 PM
Sunday Closed

More Information

Name Direct Merchants
Also known as
Services Offered Other

Questions and Answers

How can I login into my account?

You can login into your account visit this link

Does it offer online bill payment facility?

Yes, it offers online bill payment facility. Credit Cards, Debit Cards and internet banking payment are accepted.

Where is the headquarters located at?

The headquarters of the company is located at: Capital One Card Service P.O Boc 80026 Salinas, Ca 93912

How can I contact customer support in case of any issues?

You can contact them by calling on following numbers:

  • 866-535-2964

  • (866) 535-2964

Does it have any social media page?

Yes, the company has profile(s) on :




Review Direct Merchants

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